Answers for all your pet questions.
We treat cats and dogs only. For exotic veterinary care, we recommend our sister hospital, Dublin Animal Hospital.
Absolutely! We love meeting new pet families and can’t wait to welcome you. Don’t forget to mention our $50 new client offer when scheduling your pet’s first visit.
Our people. Our passion. And our promise to treat your pet like one of our own. With decades of experience and a team that truly cares, we provide “Pet Care Beyond Compare,” every single day.
We understand that health concerns can arise unexpectedly. While we do our best to accommodate same-day appointments, availability is limited and tends to fill quickly. We recommend calling ahead so our team can check current openings and guide you on the best next step for your pet.
We do not offer payment plans. Payment is due at the time of service. We do, however, accept CareCredit which lets you spread out payments over time.
You can apply for a CareCredit card online in just a few minutes! Click here to get started. The application is secure and straightforward, and you’ll find out if you’re approved right away. If you have any questions, our team is happy to help guide you through the process during your visit.
Once your account is active, simply use your CareCredit card at checkout like you would any credit card. We can also help you access your new account number right away if you’re applying during your visit.
CareCredit can be used for almost all veterinary services and products, from checkups and diagnostics to medications, dental care, surgeries, and prescription diets. You can also use it with many human healthcare providers.
Most policies reimburse you after you pay for your pet’s care and submit a claim, while some plans offer direct payment to the vet. All pet insurance plans are accepted at Tipton Ridge.
There’s no one-size-fits-all answer. The best plan depends on your pet’s breed, age, health history, and your budget. We recommend comparing options based on coverage, exclusions, reimbursement rates, and monthly premiums. Tools like Pawlicy Advisor can help you evaluate top providers side-by-side to find the best fit for your needs.
We recommend annual exams for most adult pets and twice-yearly exams for seniors or pets with chronic conditions. These visits allow us to stay ahead of health issues and tailor care to your pet’s changing needs.
If we notice anything concerning during your pet’s wellness exam, we may recommend follow-up testing like bloodwork, X-rays, or a recheck visit. We’ll always explain our findings clearly and work with you to decide on the next best steps.
Absolutely. Sometimes behavior changes are linked to medical issues, and other times, they’re simply a training or environmental challenge. Wellness visits give us a chance to talk through what you’re seeing at home and help find solutions, whether medical or behavioral.
Yes, it can be! For older pets experiencing stiffness, arthritis, or chronic pain, Dr. Hale offers acupuncture as a gentle, holistic way to support mobility and comfort.
While every anesthetic or surgical procedure carries some risk, we do our absolute best to ensure your pet’s health, safety, and well-being. We use modern anesthetic protocols and continuous monitoring to ensure your pet stays safe and stable throughout their procedure. Pre-anesthetic testing also helps us tailor care to their individual needs.
We’ll provide detailed instructions, but generally you’ll want to watch for excessive swelling, redness, discharge, or changes in appetite or behavior. If you notice anything unusual, don’t hesitate to reach out.
We typically recommend an e-collar (or surgical suit) to protect the incision during healing. It’s not always their favorite accessory, but it helps prevent infection and complications.
In some cases, yes. If there are non-surgical options, we’ll always discuss them with you. But when surgery is the safest or most effective choice, we’ll explain why and what it means for your pet’s health long term.
Most pets bounce back from routine procedures within 7–10 days. We’ll give you personalized guidelines based on your pet’s surgery and check in during follow-ups to make sure everything’s healing properly.
It could. While mild odor is normal, bad breath can be a sign of dental disease or infection. If your pet’s breath makes you pull away, it’s time for a dental check.
Without anesthesia, we can’t safely clean below the gumline or take X-rays, which are key to spotting problems early. Anesthesia keeps your pet still, pain-free, and protected throughout the procedure.
Most pets benefit from annual cleanings, but some need them more frequently depending on age, breed, and dental history. We’ll let you know what’s best for your pet after their exam.
Pawing at the mouth, dropping food, chewing on one side, avoiding hard treats, or becoming irritable can all point to oral discomfort. Even subtle behavior changes may signal something’s wrong.
Yes! Brushing is the gold standard for home dental care. If brushing isn’t realistic for your pet, we can recommend effective alternatives like dental chews, diets, or water additives to help reduce plaque between cleanings.
Dogs and cats must be current on core vaccines and those that protect against respiratory illnesses prior to boarding, for their safety and the safety of our other guests. We recommend confirming vaccines at least four weeks before boarding.
You’re welcome to bring your pet’s regular food from home, especially if they have dietary sensitivities. If not, we’ll provide high-quality food during their stay that is gentle on sensitive stomachs.
